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However, Lightspeed does offer a range of products that can make your life (and your customers' lives) so much easier.įor example, its iPad hardware kit includes a LAN receipt printer (with paper), a cash drawer, a Bluetooth scanner, and a branded iPad stand.

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You don't need to invest in one of Lightspeed's hardware packages to use the system – you'll be able to get by with only an iPad, a MacOS device, or a Windows PC. Plus, it will make your business more defensible in the face of potential restrictions on in-person sales.

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Your inventory and sales will be automatically tracked, meaning that operating your online and offline businesses is far easier. It costs $149 per year to integrate the services but, in return, you'll have a seamlessly linked online store (through WooCommerce) and point of sale system (through Lightspeed).

Lightspeed has strong integration with ecommerce platform WooCommerce. This is because Shopify offers an in-house ecommerce platform, making it easier for businesses to synchronize data and sell goods online and through social media.Ĭheck out our Lightspeed vs Shopify guide to learn more about how the systems compare.

Of course, if ecommerce really matters to you and your POS, Shopify might be a better fit than Lightspeed. Integrations make it possible to sell directly through Facebook as well. Websites can be set up easily through Lightspeed, thanks to the ready-made templates on offer. Ecommerce IntegrationsĪ single-store inventory can be sold both in-person and through an online storefront, for a consistent brand experience.Ĭustomer data can be tracked across both channels as well, giving managers an accurate picture of their shopping habits. It offers more granular levels of control than our POS frontrunner Square, earning it a perfect research score of 5/5. Lightspeed is at the top of its game when it comes to stock control. Products will be automatically integrated into your POS upon order, and you might even get them at reduced rates. What's more, Lightspeed has created its own Supplier Network, which allows businesses to access products from a number of dedicated suppliers. You're also able to check inventory from the mobile app while on the go. In addition, pre-loaded catalogs available on the Lightspeed Commerce POS allow you to restock their inventory directly from the system. You can quickly import products from a CSV or Excel file, and add additional style, size, and color specifications to each item. Lightspeed's CRM toolkit is nothing to be sniffed at, but if you want to unlock advanced customer loyalty functions like customized rewards, you'd be better off going for its rival, Clover POS. The support is also omnichannel, meaning it will work for in-store and online sales, and work across email and direct messaging. Support for a customer loyalty or gift card program is also available.

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Lightspeed doesn't offer a free POS plan like fellow providers Square and Zettle, but it does offer a free 14-day trial.Ĭustomers can be tracked via Lightspeed's suite of CRM tools, allowing stores to give individual customers statuses like “VIP” or “regular”, and to create email lists for targeted marketing campaigns.Īn individual customer's sales history allows managers to make smart decisions about which items are most popular, or which future purchases to suggest to a specific customer.

Lightspeed offers 24/7 support via phone, email, and live chat, making its support center stronger than most POSs including Square and Vend.

Lightspeed's standard contract term is 14 months, which is longer than most POS providers.

Lightspeed offers detailed reports and sales forecasting capabilities, so our researchers gave Lightspeed a 5/5 for business management features.

It doesn't integrate with weighing scales either, making it unsuitable for stores that need these features.

Lightspeed doesn't offer fractional quantities or expiry dates on products.

Lightspeed has granular stock control tools, making it ideal for stores with big inventories of barcoded items.

Lightspeed's paid plans start at $69 per month, but if you're after advanced tools like ecommerce and analytics you'll need to get its Standard package ( $119 per month).Not sure if Lightspeed POS is a good fit for you? Take a look at these deciding factors:

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